I have been working for 10 years in cloud (IaaS - in house cloud management platform), security (firewalling / ips / anti-ddos), hosting platforms (reverse proxy / application delivery) in a multi customers environment. I was first a network engineer for 7 years, then a technical expert in security solutions. From the end of 2013 to mid 2017, I was in charge of a team of network and security engineers while being their technical reference. Since mid 2017, I switched back to support engineer, refocusing my career to achieve technical excellence.
Management and technical expertise of network and security devices (about 900 over 3 datacenters): cloud platforms / web hosting platforms / proxies platform on a multi customers environment.
Reception, qualification, resolution of incident related to network and security. Handover to manufacturer’s support when bug or abnormalities related to devices.
Administration, automation, creation of procedures and documentation, security and access management, improvement suggestion.
JET MULTIMEDIA - WebHosting Company / SFR affiliate
January 2007
to April 2009
Full-time
Velizy
France
Management and technical expertise of network and security devices (about 900 over 3 datacenters): web hosting platforms / proxies platform on a multi customers environment.
Reception, qualification, resolution of incident related to network and security. Handover to manufacturer’s support when bug or abnormalities related to devices.
Administration, automation, creation of procedures and documentation, security and access management, improvement suggestion.
Daily controls to detect issues proactively. Reception, qualification and resolution of alarms related to quality of service. Handover and knowledge transfer to the following team.